Privacy Policy

Effective Date: August 6, 2025

At Second Story, we care about your privacy. This policy explains what information we collect, how we use it, and how we keep it safe when you visit or shop on our website www.secondstory.pk.

1. What Information We Collect

a. Device Information
When you visit our site, we collect this information like:

  • Your IP address

  • Browser type

  • Time zone

  • How you use our website (pages visited, time spent, etc.)

We collect this using cookies, log files, and other tools.

b. Order Information
When you place an order, we collect:

  • Your name

  • Address

  • Phone number

  • Email

  • Payment method (secure and encrypted)

Together, this is your personal information. And all this information is safe and secure. 

2. How We Use Your Information

We use your info to:

  • Complete your orders

  • Contact you if needed

  • Improve our website

  • Show you relevant offers (only if you agree)

  • Stop fraud or security problems

3. Your Consent

By using our website, you agree to let us collect and use your information as described.

You can change your mind at any time. Just email us at support@secondstory.pk if you want to:

  • See what data we have

  • Correct your info

  • Delete your data

4. Sharing Your Information

We may share your information with:

  • Shopify (to run our store)

  • Payment providers (to process your order)

  • Shipping partners (to deliver your order)

  • Legal authorities (if required)

Remember that! we never sell your information.

5. Third-Party Services

Some tools or apps we use (like payment or shipping providers) may have their own privacy policies. We recommend checking their websites if you have questions.

6. Cookies

What are cookies?
 Cookies are small files stored on your computer or phone when you visit a website. They help the site remember who you are and what you did.

Why we use cookies:

  • To keep your cart saved

  • To understand how visitors use our website

  • To show you better offers or ads (only with your permission)

Can you turn cookies off?
Yes. You can change your browser settings to stop cookies. But if you do, some parts of our website may not work properly.

7. Security

We do our best to keep your personal information safe. Payment data is encrypted, and we follow industry standards to protect your details.

8. Age Limit

By using our website, you confirm that you are at least the legal age in your area, or have permission from a parent or guardian.

9. Policy Changes

We may update this policy sometimes. Any changes will be shown here. Please check back now and then.

10. Contact Us

Have questions? Reach out to us:
📧 support@secondstory.pk
🌐 www.secondstory.pk