You have 7 days from the date of delivery to exchange your order.

And 4 days to return your order from the delivery date.

Items must be returned in their original condition:

• Unworn and unwashed
• With all original tags attached
• In original packaging when applicable

Contact Us First

Before shipping the product back, please notify us via email, call, or WhatsApp with your order details.

Fill out the Return Form

Include this form with your return package.

Download Form

Ship the item back to us

Make sure it’s securely packaged to avoid damage in transit.

Refund or Exchange

Once we receive and inspect the product:

• 
  Refund will be processed to your bank account or Second Story Wallet
  
• 
  Exchange will be shipped within 2–5 business days after approval